For over a decade, we’ve fine-tuned every detail of our service to create a Virtual Assistant experience unlike any other. From handpicked, UK-based VAs to flexible plans and unrivalled client support, we bring together everything your business is looking for in one place.
Don’t Settle for Half a Solution
You’ll find elements of what we do scattered across other providers, but only Virtalent delivers the full package. Compare virtual assistants below and see why we lead the market.
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Exclusively UK-based.Every Virtalent VA lives and works in the UK - no offshore outsourcing, ever. |
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Handpicked VAs.We carefully select experienced professionals who are the right fit for your business. |
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Holiday cover.Never worry about gaps. We’ll ensure your VA’s work is covered if they’re away. |
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Dedicated Account Manager.Your own Client Success Coach to guide you, every step of the way. |
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Prices from £28 p/h.Simple, transparent pricing that works for every stage of your growth. |
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Rollover unused hours.Any hours you don’t use simply roll into the next month. |
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No extra fees for specialist tasks.Design, bookkeeping, marketing - all covered at the same hourly rate. |
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Strict VA hiring criteria.Only the top 4% make it through our 8+ years’ experience benchmark. |
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Simple hourly-fee model.One straightforward price. No retainers. No hidden extras. |
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Satisfaction guarantee.If it’s not right, we’ll make it right. Peace of mind guaranteed. |
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Easy-to-use client dashboard.Track progress, log hours and stay in control at a glance. |
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Plans from just 10 hours p/m.Start small, scale up with flexible plans that fit your business. |
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Carefully managed workload.We ensure your VA’s time is balanced so you always get their best. |
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Easy communication.Stay connected through your VA’s dedicated communication channels. |
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Meet your VA before you sign up.Get to know the person you’ll be working with before you commit. |
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Client-led approach to AI.Keep complete control over if, how, and when your VA uses AI to support your business. |
“I cannot thank my friend enough who introduced me to Virtalent. Greg who has now been working with me a month has absolutely transformed my life (business and personal!) I finally have time and mental bandwidth (which is invaluable) and he’s also ran with a project we’re working on in lightning speed. He’s working with my team seamlessly and is proactive in advising me of better solutions and things which again is invaluable.
I couldn’t be happier.”
“i cant thank the team at virtalent enough, chantelle has been absolutly fantastic to work with, and has gained me valuable contacts, done exactly as i asked, and produced results in what i know can be mundane work!
i highly reccomend these guys and personally think they are worth every penny!
thank you”
“The customer service at Virtalent was as good as it gets. Everyone was on hand to ensure the enrolment process went smoothly, and I felt they genuinely cared.
I was matched with Kate as my VA, and she did an amazing job helping me grow my coaching business. She was friendly, patient and genuinely invested in seeing me succeed. She also brought a wealth of experience and supported me brilliantly throughout. I couldn’t recommend her or Virtalent highly enough.”
“Great customer service, managed to find a suitable candidate very quickly.”
“We returned to Virtalent and were lucky enough to have Hannah back to support a specific project. Hannah is a great addition to any team and is considerate and caring of the business and her contribution to it. We would not hesitate to recommend Hannah and Virtalent. Thank you!”
“I cannot thank my friend enough who introduced me to Virtalent. Greg who has now been working with me a month has absolutely transformed my life (business and personal!) I finally have time and mental bandwidth (which is invaluable) and he’s also ran with a project we’re working on in lightning speed. He’s working with my team seamlessly and is proactive in advising me of better solutions and things which again is invaluable.
I couldn’t be happier.”
“i cant thank the team at virtalent enough, chantelle has been absolutly fantastic to work with, and has gained me valuable contacts, done exactly as i asked, and produced results in what i know can be mundane work!
i highly reccomend these guys and personally think they are worth every penny!
thank you”
“The customer service at Virtalent was as good as it gets. Everyone was on hand to ensure the enrolment process went smoothly, and I felt they genuinely cared.
I was matched with Kate as my VA, and she did an amazing job helping me grow my coaching business. She was friendly, patient and genuinely invested in seeing me succeed. She also brought a wealth of experience and supported me brilliantly throughout. I couldn’t recommend her or Virtalent highly enough.”
“Great customer service, managed to find a suitable candidate very quickly.”
“We returned to Virtalent and were lucky enough to have Hannah back to support a specific project. Hannah is a great addition to any team and is considerate and caring of the business and her contribution to it. We would not hesitate to recommend Hannah and Virtalent. Thank you!”
“I cannot thank my friend enough who introduced me to Virtalent. Greg who has now been working with me a month has absolutely transformed my life (business and personal!) I finally have time and mental bandwidth (which is invaluable) and he’s also ran with a project we’re working on in lightning speed. He’s working with my team seamlessly and is proactive in advising me of better solutions and things which again is invaluable.
I couldn’t be happier.”
“i cant thank the team at virtalent enough, chantelle has been absolutly fantastic to work with, and has gained me valuable contacts, done exactly as i asked, and produced results in what i know can be mundane work!
i highly reccomend these guys and personally think they are worth every penny!
thank you”
“The customer service at Virtalent was as good as it gets. Everyone was on hand to ensure the enrolment process went smoothly, and I felt they genuinely cared.
I was matched with Kate as my VA, and she did an amazing job helping me grow my coaching business. She was friendly, patient and genuinely invested in seeing me succeed. She also brought a wealth of experience and supported me brilliantly throughout. I couldn’t recommend her or Virtalent highly enough.”
“Great customer service, managed to find a suitable candidate very quickly.”
“We returned to Virtalent and were lucky enough to have Hannah back to support a specific project. Hannah is a great addition to any team and is considerate and caring of the business and her contribution to it. We would not hesitate to recommend Hannah and Virtalent. Thank you!”
“I cannot thank my friend enough who introduced me to Virtalent. Greg who has now been working with me a month has absolutely transformed my life (business and personal!) I finally have time and mental bandwidth (which is invaluable) and he’s also ran with a project we’re working on in lightning speed. He’s working with my team seamlessly and is proactive in advising me of better solutions and things which again is invaluable.
I couldn’t be happier.”
“i cant thank the team at virtalent enough, chantelle has been absolutly fantastic to work with, and has gained me valuable contacts, done exactly as i asked, and produced results in what i know can be mundane work!
i highly reccomend these guys and personally think they are worth every penny!
thank you”
“The customer service at Virtalent was as good as it gets. Everyone was on hand to ensure the enrolment process went smoothly, and I felt they genuinely cared.
I was matched with Kate as my VA, and she did an amazing job helping me grow my coaching business. She was friendly, patient and genuinely invested in seeing me succeed. She also brought a wealth of experience and supported me brilliantly throughout. I couldn’t recommend her or Virtalent highly enough.”
“Great customer service, managed to find a suitable candidate very quickly.”
“We returned to Virtalent and were lucky enough to have Hannah back to support a specific project. Hannah is a great addition to any team and is considerate and caring of the business and her contribution to it. We would not hesitate to recommend Hannah and Virtalent. Thank you!”
Virtalent vs others
Not all virtual assistant services are created equal. At Virtalent, we combine experienced UK-based professionals, dedicated client support and a proven matching process. So you get more than a VA. You get a partner who helps your business run better.
You’ve seen the difference. Now find out how our service works in practice.
A Virtual Assistant is more capable than an AI tool for work that requires contextual understanding, judgement and proactive thinking. AI tools are effective for repetitive, straightforward tasks but cannot manage complex communications, exercise discretion or build a genuine working relationship. For a detailed comparison, see the Virtual Assistant vs AI page.
Artificial intelligence is changing the way modern businesses work, and we embrace it. Many of our clients now use AI tools in their day-to-day operations, and many want their Virtual Assistant to do the same.
Our approach to AI mirrors our approach to data protection: you are in control. Just as you decide what information you share with your Virtual Assistant and how they should handle it, you decide whether your VA uses AI tools on your behalf, which tools they use, and what data (if any) you are comfortable being shared with them.
Please refer to our Use of AI Policy for more information.
A managed VA service offers reliability and continuity that freelancers often cannot match. Your assistant is vetted, supported and can be replaced or adjusted if needed. You benefit from a success manager overseeing the relationship, something a freelance arrangement does not provide. For a full comparison, see the VA agency vs independent VA page.
A Virtual Assistant costs less than a full time in-house employee once total employment costs are considered, as you pay only for productive support rather than NI contributions, pension, holiday pay, office space and equipment. For a detailed breakdown, read the cost comparison guide and the VA vs employee page.
With an independent VA, you manage the recruitment, vetting and ongoing relationship entirely yourself. If performance falls short or your VA becomes unavailable, the disruption falls to you. A managed service removes this risk, as Virtalent handles matching, onboarding and quality assurance. For a full comparison, see the VA agency vs independent VA page.
