Human insight, powered by AI.
At Virtalent, we recognise that AI can be a powerful tool to add genuine value and improve overall efficiency. That's why, completely led by our clients in regard to if, how and when we use AI tools, we offer the option to combine the efficiency of AI with the judgment, adaptability and discretion of a skilled VA. You can get the best of both worlds: smarter automation, with the reassurance of human oversight.
Where AI assistants fall short
Adaptability you can count on.
AI assistants are impressive at following set rules, but business rarely runs smoothly. From shifting priorities to unexpected challenges, AI struggles when the situation changes. A Virtalent VA can think on their feet, solve problems creatively and adapt to your unique way of working. That means you don’t just get tasks ticked off – you get a partner who can adapt with your business, spot opportunities and keep things moving when it matters most.
Many of our clients now use AI tools in their day-to-day operations, and many want their Virtual Assistant to do the same. We think that’s a good thing.
Our approach to AI mirrors our approach to data protection: you are in control. Just as you decide what information you share with your Virtual Assistant and how they should handle it, you decide whether your VA uses AI tools on your behalf, which tools they use, and what data (if any) you are comfortable being shared with them.
Please refer to our Use of AI Policy for more information.
“I cannot thank my friend enough who introduced me to Virtalent. Greg who has now been working with me a month has absolutely transformed my life (business and personal!) I finally have time and mental bandwidth (which is invaluable) and he’s also ran with a project we’re working on in lightning speed. He’s working with my team seamlessly and is proactive in advising me of better solutions and things which again is invaluable.
I couldn’t be happier.”
“i cant thank the team at virtalent enough, chantelle has been absolutly fantastic to work with, and has gained me valuable contacts, done exactly as i asked, and produced results in what i know can be mundane work!
i highly reccomend these guys and personally think they are worth every penny!
thank you”
“The customer service at Virtalent was as good as it gets. Everyone was on hand to ensure the enrolment process went smoothly, and I felt they genuinely cared.
I was matched with Kate as my VA, and she did an amazing job helping me grow my coaching business. She was friendly, patient and genuinely invested in seeing me succeed. She also brought a wealth of experience and supported me brilliantly throughout. I couldn’t recommend her or Virtalent highly enough.”
“Great customer service, managed to find a suitable candidate very quickly.”
“We returned to Virtalent and were lucky enough to have Hannah back to support a specific project. Hannah is a great addition to any team and is considerate and caring of the business and her contribution to it. We would not hesitate to recommend Hannah and Virtalent. Thank you!”
“I cannot thank my friend enough who introduced me to Virtalent. Greg who has now been working with me a month has absolutely transformed my life (business and personal!) I finally have time and mental bandwidth (which is invaluable) and he’s also ran with a project we’re working on in lightning speed. He’s working with my team seamlessly and is proactive in advising me of better solutions and things which again is invaluable.
I couldn’t be happier.”
“i cant thank the team at virtalent enough, chantelle has been absolutly fantastic to work with, and has gained me valuable contacts, done exactly as i asked, and produced results in what i know can be mundane work!
i highly reccomend these guys and personally think they are worth every penny!
thank you”
“The customer service at Virtalent was as good as it gets. Everyone was on hand to ensure the enrolment process went smoothly, and I felt they genuinely cared.
I was matched with Kate as my VA, and she did an amazing job helping me grow my coaching business. She was friendly, patient and genuinely invested in seeing me succeed. She also brought a wealth of experience and supported me brilliantly throughout. I couldn’t recommend her or Virtalent highly enough.”
“Great customer service, managed to find a suitable candidate very quickly.”
“We returned to Virtalent and were lucky enough to have Hannah back to support a specific project. Hannah is a great addition to any team and is considerate and caring of the business and her contribution to it. We would not hesitate to recommend Hannah and Virtalent. Thank you!”
“I cannot thank my friend enough who introduced me to Virtalent. Greg who has now been working with me a month has absolutely transformed my life (business and personal!) I finally have time and mental bandwidth (which is invaluable) and he’s also ran with a project we’re working on in lightning speed. He’s working with my team seamlessly and is proactive in advising me of better solutions and things which again is invaluable.
I couldn’t be happier.”
“i cant thank the team at virtalent enough, chantelle has been absolutly fantastic to work with, and has gained me valuable contacts, done exactly as i asked, and produced results in what i know can be mundane work!
i highly reccomend these guys and personally think they are worth every penny!
thank you”
“The customer service at Virtalent was as good as it gets. Everyone was on hand to ensure the enrolment process went smoothly, and I felt they genuinely cared.
I was matched with Kate as my VA, and she did an amazing job helping me grow my coaching business. She was friendly, patient and genuinely invested in seeing me succeed. She also brought a wealth of experience and supported me brilliantly throughout. I couldn’t recommend her or Virtalent highly enough.”
“Great customer service, managed to find a suitable candidate very quickly.”
“We returned to Virtalent and were lucky enough to have Hannah back to support a specific project. Hannah is a great addition to any team and is considerate and caring of the business and her contribution to it. We would not hesitate to recommend Hannah and Virtalent. Thank you!”
“I cannot thank my friend enough who introduced me to Virtalent. Greg who has now been working with me a month has absolutely transformed my life (business and personal!) I finally have time and mental bandwidth (which is invaluable) and he’s also ran with a project we’re working on in lightning speed. He’s working with my team seamlessly and is proactive in advising me of better solutions and things which again is invaluable.
I couldn’t be happier.”
“i cant thank the team at virtalent enough, chantelle has been absolutly fantastic to work with, and has gained me valuable contacts, done exactly as i asked, and produced results in what i know can be mundane work!
i highly reccomend these guys and personally think they are worth every penny!
thank you”
“The customer service at Virtalent was as good as it gets. Everyone was on hand to ensure the enrolment process went smoothly, and I felt they genuinely cared.
I was matched with Kate as my VA, and she did an amazing job helping me grow my coaching business. She was friendly, patient and genuinely invested in seeing me succeed. She also brought a wealth of experience and supported me brilliantly throughout. I couldn’t recommend her or Virtalent highly enough.”
“Great customer service, managed to find a suitable candidate very quickly.”
“We returned to Virtalent and were lucky enough to have Hannah back to support a specific project. Hannah is a great addition to any team and is considerate and caring of the business and her contribution to it. We would not hesitate to recommend Hannah and Virtalent. Thank you!”
“My VA is fantastically efficient, personable and full of ideas too. It's wonderful to know I can ask her advice, as-well-as calling upon her organisational skills to keep things 'ticking over' when I'm a tad overrun!”
“over the moon with the company and chantelle, for me personally this is money well spent, its convenient to my company, good value. Chantelle has aleady bought me in valuable leads that i am working with alreaady, she is literally paying for herself. if you are a small business like myself this is an invaluable tool to my toolkit!”
“I had a very positive experience working with The Talent. The team is highly professional, well organized, and responsive throughout the entire process.
What I appreciated most was the support of the Client Success Manager. Having a dedicated contact made it easy to discuss requirements, refine the search, and address any questions along the way.
One piece of advice: be very clear about the role and objectives you want to fill. Virtalent offers a wide range of highly specialized virtual assistants, so defining your needs upfront helps identify the best match.
Overall, I can highly recommend The Talent to anyone looking for a professional and well-supported hiring experience.”
“From the outset, the support has been professional, responsive and genuinely tailored to our needs. The matched EAs have been and are outstanding – highly organised, proactive and incredibly easy to work with. They consistently make complex tasks feel effortless, which has freed up valuable time for me and our leadership team to focus on leading my organisation.
One of the things I appreciate most is Virtalent’s flexibility. The ability to access additional top-up hours when needed provides real reassurance and means the service can adapt as demands change.
The team takes the time to understand how you work, communicates exceptionally well, and delivers a level of support that feels like an extension of your own organisation rather than an external provider.
I would not hesitate to recommend Virtalent to any business leader looking for reliable, high-quality virtual assistance. They have made a significant difference to our productivity and effectiveness, and it is a pleasure working with them.
Cristina Huddleston
CEO, Community360”
“The Virtalent experience has been very good so far. Quick and clear introductions and onboarding, genuine professional VAs with lots of experience - and our latest VA has wowed her manager within hours!”
“My VA is fantastically efficient, personable and full of ideas too. It's wonderful to know I can ask her advice, as-well-as calling upon her organisational skills to keep things 'ticking over' when I'm a tad overrun!”
“over the moon with the company and chantelle, for me personally this is money well spent, its convenient to my company, good value. Chantelle has aleady bought me in valuable leads that i am working with alreaady, she is literally paying for herself. if you are a small business like myself this is an invaluable tool to my toolkit!”
“I had a very positive experience working with The Talent. The team is highly professional, well organized, and responsive throughout the entire process.
What I appreciated most was the support of the Client Success Manager. Having a dedicated contact made it easy to discuss requirements, refine the search, and address any questions along the way.
One piece of advice: be very clear about the role and objectives you want to fill. Virtalent offers a wide range of highly specialized virtual assistants, so defining your needs upfront helps identify the best match.
Overall, I can highly recommend The Talent to anyone looking for a professional and well-supported hiring experience.”
“From the outset, the support has been professional, responsive and genuinely tailored to our needs. The matched EAs have been and are outstanding – highly organised, proactive and incredibly easy to work with. They consistently make complex tasks feel effortless, which has freed up valuable time for me and our leadership team to focus on leading my organisation.
One of the things I appreciate most is Virtalent’s flexibility. The ability to access additional top-up hours when needed provides real reassurance and means the service can adapt as demands change.
The team takes the time to understand how you work, communicates exceptionally well, and delivers a level of support that feels like an extension of your own organisation rather than an external provider.
I would not hesitate to recommend Virtalent to any business leader looking for reliable, high-quality virtual assistance. They have made a significant difference to our productivity and effectiveness, and it is a pleasure working with them.
Cristina Huddleston
CEO, Community360”
“The Virtalent experience has been very good so far. Quick and clear introductions and onboarding, genuine professional VAs with lots of experience - and our latest VA has wowed her manager within hours!”
“My VA is fantastically efficient, personable and full of ideas too. It's wonderful to know I can ask her advice, as-well-as calling upon her organisational skills to keep things 'ticking over' when I'm a tad overrun!”
“over the moon with the company and chantelle, for me personally this is money well spent, its convenient to my company, good value. Chantelle has aleady bought me in valuable leads that i am working with alreaady, she is literally paying for herself. if you are a small business like myself this is an invaluable tool to my toolkit!”
“I had a very positive experience working with The Talent. The team is highly professional, well organized, and responsive throughout the entire process.
What I appreciated most was the support of the Client Success Manager. Having a dedicated contact made it easy to discuss requirements, refine the search, and address any questions along the way.
One piece of advice: be very clear about the role and objectives you want to fill. Virtalent offers a wide range of highly specialized virtual assistants, so defining your needs upfront helps identify the best match.
Overall, I can highly recommend The Talent to anyone looking for a professional and well-supported hiring experience.”
“From the outset, the support has been professional, responsive and genuinely tailored to our needs. The matched EAs have been and are outstanding – highly organised, proactive and incredibly easy to work with. They consistently make complex tasks feel effortless, which has freed up valuable time for me and our leadership team to focus on leading my organisation.
One of the things I appreciate most is Virtalent’s flexibility. The ability to access additional top-up hours when needed provides real reassurance and means the service can adapt as demands change.
The team takes the time to understand how you work, communicates exceptionally well, and delivers a level of support that feels like an extension of your own organisation rather than an external provider.
I would not hesitate to recommend Virtalent to any business leader looking for reliable, high-quality virtual assistance. They have made a significant difference to our productivity and effectiveness, and it is a pleasure working with them.
Cristina Huddleston
CEO, Community360”
“The Virtalent experience has been very good so far. Quick and clear introductions and onboarding, genuine professional VAs with lots of experience - and our latest VA has wowed her manager within hours!”
“My VA is fantastically efficient, personable and full of ideas too. It's wonderful to know I can ask her advice, as-well-as calling upon her organisational skills to keep things 'ticking over' when I'm a tad overrun!”
“over the moon with the company and chantelle, for me personally this is money well spent, its convenient to my company, good value. Chantelle has aleady bought me in valuable leads that i am working with alreaady, she is literally paying for herself. if you are a small business like myself this is an invaluable tool to my toolkit!”
“I had a very positive experience working with The Talent. The team is highly professional, well organized, and responsive throughout the entire process.
What I appreciated most was the support of the Client Success Manager. Having a dedicated contact made it easy to discuss requirements, refine the search, and address any questions along the way.
One piece of advice: be very clear about the role and objectives you want to fill. Virtalent offers a wide range of highly specialized virtual assistants, so defining your needs upfront helps identify the best match.
Overall, I can highly recommend The Talent to anyone looking for a professional and well-supported hiring experience.”
“From the outset, the support has been professional, responsive and genuinely tailored to our needs. The matched EAs have been and are outstanding – highly organised, proactive and incredibly easy to work with. They consistently make complex tasks feel effortless, which has freed up valuable time for me and our leadership team to focus on leading my organisation.
One of the things I appreciate most is Virtalent’s flexibility. The ability to access additional top-up hours when needed provides real reassurance and means the service can adapt as demands change.
The team takes the time to understand how you work, communicates exceptionally well, and delivers a level of support that feels like an extension of your own organisation rather than an external provider.
I would not hesitate to recommend Virtalent to any business leader looking for reliable, high-quality virtual assistance. They have made a significant difference to our productivity and effectiveness, and it is a pleasure working with them.
Cristina Huddleston
CEO, Community360”
“The Virtalent experience has been very good so far. Quick and clear introductions and onboarding, genuine professional VAs with lots of experience - and our latest VA has wowed her manager within hours!”
The UK's trusted virtual assistant service
When real businesses need real results.
See how our VAs step in where AI tools fall short. Adapting to changing priorities, solving problems creatively and keeping work moving when it matters most.
Get the best of both worlds.
You don’t have to choose between AI and a VA - with Virtalent, you get both: AI efficiency guided by human judgment, creativity and care.