More than an independent VA.
Independent VAs can be a flexible option, but they often come without the backup, quality assurance or the continuity your business needs. At Virtalent, every VA is carefully selected, fully supported and covered if they’re ever unavailable - giving you reliable support that never misses a single beat.
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Solo VA |
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|---|---|---|
| Access to other skills. |
Your VA is part of a wider multi-skilled team, giving you access to extra expertise if needed. |
If your VA lacks a skill, you’ll need to source it elsewhere. |
| Holiday and illness cover. |
Built-in cover means your support continues without disruption. |
When they take time off, so does your support. |
| Swap VAs when needed. |
Simply speak with your Client Success Coach to arrange a change. |
If it’s not working out, you’ll need to start the search again. |
| Independently vetted. |
All VAs pass a rigorous selection process, identity checks by Veriphy 360 and reference verification. |
Quality checks vary and you’ll need to take their word for it. |
| Client support. |
You’ll have a dedicated Client Success Coach for ongoing guidance, issue resolution and support. |
You’re on your own to manage the relationship. |
| Scalability. |
Increase or reduce hours as your needs change, without renegotiating contracts. |
LimitedFlexibility depends entirely on the individual VA’s availability. |
| Confidentiality. |
Strict confidentiality is built into our contracts with every client. |
Not guaranteedResearch shows 2 in 5 don’t legally agree to confidentiality. |
| Insurance. |
All work is comprehensively insured by Hiscox. |
Not always1 in 4 don’t hold professional indemnity insurance. |
| Data protection. |
Fully registered with the ICO, with clear safeguards in place. |
Not always1 in 3 are not registered for data protection (a legal requirement). |
| Full-time support. |
Delegate as much or as little as you need, whenever you need it. |
Often limited70% work part-time only. |
Had enough of going solo?
With Virtalent, you’ll never worry about absences, gaps in cover or variable quality. Our team is here to give you consistent, reliable support.
When your VA is out, your work shouldn’t be
Continuity you can count on.
Independent VAs work alone, which means when they’re sick, on holiday or simply unavailable, your business feels it.
With UK employees averaging 7.8 sick days a year (CIPD), that risk is bigger than ever.
Virtalent removes the impact with built-in cover and a support team behind every VA, so your business keeps moving, no matter what.
“over the moon with the company and chantelle, for me personally this is money well spent, its convenient to my company, good value. Chantelle has aleady bought me in valuable leads that i am working with alreaady, she is literally paying for herself. if you are a small business like myself this is an invaluable tool to my toolkit!”
“I had a very positive experience working with The Talent. The team is highly professional, well organized, and responsive throughout the entire process.
What I appreciated most was the support of the Client Success Manager. Having a dedicated contact made it easy to discuss requirements, refine the search, and address any questions along the way.
One piece of advice: be very clear about the role and objectives you want to fill. Virtalent offers a wide range of highly specialized virtual assistants, so defining your needs upfront helps identify the best match.
Overall, I can highly recommend The Talent to anyone looking for a professional and well-supported hiring experience.”
“From the outset, the support has been professional, responsive and genuinely tailored to our needs. The matched EAs have been and are outstanding – highly organised, proactive and incredibly easy to work with. They consistently make complex tasks feel effortless, which has freed up valuable time for me and our leadership team to focus on leading my organisation.
One of the things I appreciate most is Virtalent’s flexibility. The ability to access additional top-up hours when needed provides real reassurance and means the service can adapt as demands change.
The team takes the time to understand how you work, communicates exceptionally well, and delivers a level of support that feels like an extension of your own organisation rather than an external provider.
I would not hesitate to recommend Virtalent to any business leader looking for reliable, high-quality virtual assistance. They have made a significant difference to our productivity and effectiveness, and it is a pleasure working with them.
Cristina Huddleston
CEO, Community360”
“The Virtalent experience has been very good so far. Quick and clear introductions and onboarding, genuine professional VAs with lots of experience - and our latest VA has wowed her manager within hours!”
“I can't believe it's been four years! Izzy is fab, a complete treasure and consistently makes mine and Emma's workdays immeasurably easier and more productive. She's the safest of pairs of hands on almost any task, and absolutely the reason I've recommended your company numerous times in the last couple of years. I hope she chooses to stay around for many more years!”
“over the moon with the company and chantelle, for me personally this is money well spent, its convenient to my company, good value. Chantelle has aleady bought me in valuable leads that i am working with alreaady, she is literally paying for herself. if you are a small business like myself this is an invaluable tool to my toolkit!”
“I had a very positive experience working with The Talent. The team is highly professional, well organized, and responsive throughout the entire process.
What I appreciated most was the support of the Client Success Manager. Having a dedicated contact made it easy to discuss requirements, refine the search, and address any questions along the way.
One piece of advice: be very clear about the role and objectives you want to fill. Virtalent offers a wide range of highly specialized virtual assistants, so defining your needs upfront helps identify the best match.
Overall, I can highly recommend The Talent to anyone looking for a professional and well-supported hiring experience.”
“From the outset, the support has been professional, responsive and genuinely tailored to our needs. The matched EAs have been and are outstanding – highly organised, proactive and incredibly easy to work with. They consistently make complex tasks feel effortless, which has freed up valuable time for me and our leadership team to focus on leading my organisation.
One of the things I appreciate most is Virtalent’s flexibility. The ability to access additional top-up hours when needed provides real reassurance and means the service can adapt as demands change.
The team takes the time to understand how you work, communicates exceptionally well, and delivers a level of support that feels like an extension of your own organisation rather than an external provider.
I would not hesitate to recommend Virtalent to any business leader looking for reliable, high-quality virtual assistance. They have made a significant difference to our productivity and effectiveness, and it is a pleasure working with them.
Cristina Huddleston
CEO, Community360”
“The Virtalent experience has been very good so far. Quick and clear introductions and onboarding, genuine professional VAs with lots of experience - and our latest VA has wowed her manager within hours!”
“I can't believe it's been four years! Izzy is fab, a complete treasure and consistently makes mine and Emma's workdays immeasurably easier and more productive. She's the safest of pairs of hands on almost any task, and absolutely the reason I've recommended your company numerous times in the last couple of years. I hope she chooses to stay around for many more years!”
“over the moon with the company and chantelle, for me personally this is money well spent, its convenient to my company, good value. Chantelle has aleady bought me in valuable leads that i am working with alreaady, she is literally paying for herself. if you are a small business like myself this is an invaluable tool to my toolkit!”
“I had a very positive experience working with The Talent. The team is highly professional, well organized, and responsive throughout the entire process.
What I appreciated most was the support of the Client Success Manager. Having a dedicated contact made it easy to discuss requirements, refine the search, and address any questions along the way.
One piece of advice: be very clear about the role and objectives you want to fill. Virtalent offers a wide range of highly specialized virtual assistants, so defining your needs upfront helps identify the best match.
Overall, I can highly recommend The Talent to anyone looking for a professional and well-supported hiring experience.”
“From the outset, the support has been professional, responsive and genuinely tailored to our needs. The matched EAs have been and are outstanding – highly organised, proactive and incredibly easy to work with. They consistently make complex tasks feel effortless, which has freed up valuable time for me and our leadership team to focus on leading my organisation.
One of the things I appreciate most is Virtalent’s flexibility. The ability to access additional top-up hours when needed provides real reassurance and means the service can adapt as demands change.
The team takes the time to understand how you work, communicates exceptionally well, and delivers a level of support that feels like an extension of your own organisation rather than an external provider.
I would not hesitate to recommend Virtalent to any business leader looking for reliable, high-quality virtual assistance. They have made a significant difference to our productivity and effectiveness, and it is a pleasure working with them.
Cristina Huddleston
CEO, Community360”
“The Virtalent experience has been very good so far. Quick and clear introductions and onboarding, genuine professional VAs with lots of experience - and our latest VA has wowed her manager within hours!”
“I can't believe it's been four years! Izzy is fab, a complete treasure and consistently makes mine and Emma's workdays immeasurably easier and more productive. She's the safest of pairs of hands on almost any task, and absolutely the reason I've recommended your company numerous times in the last couple of years. I hope she chooses to stay around for many more years!”
“over the moon with the company and chantelle, for me personally this is money well spent, its convenient to my company, good value. Chantelle has aleady bought me in valuable leads that i am working with alreaady, she is literally paying for herself. if you are a small business like myself this is an invaluable tool to my toolkit!”
“I had a very positive experience working with The Talent. The team is highly professional, well organized, and responsive throughout the entire process.
What I appreciated most was the support of the Client Success Manager. Having a dedicated contact made it easy to discuss requirements, refine the search, and address any questions along the way.
One piece of advice: be very clear about the role and objectives you want to fill. Virtalent offers a wide range of highly specialized virtual assistants, so defining your needs upfront helps identify the best match.
Overall, I can highly recommend The Talent to anyone looking for a professional and well-supported hiring experience.”
“From the outset, the support has been professional, responsive and genuinely tailored to our needs. The matched EAs have been and are outstanding – highly organised, proactive and incredibly easy to work with. They consistently make complex tasks feel effortless, which has freed up valuable time for me and our leadership team to focus on leading my organisation.
One of the things I appreciate most is Virtalent’s flexibility. The ability to access additional top-up hours when needed provides real reassurance and means the service can adapt as demands change.
The team takes the time to understand how you work, communicates exceptionally well, and delivers a level of support that feels like an extension of your own organisation rather than an external provider.
I would not hesitate to recommend Virtalent to any business leader looking for reliable, high-quality virtual assistance. They have made a significant difference to our productivity and effectiveness, and it is a pleasure working with them.
Cristina Huddleston
CEO, Community360”
“The Virtalent experience has been very good so far. Quick and clear introductions and onboarding, genuine professional VAs with lots of experience - and our latest VA has wowed her manager within hours!”
“I can't believe it's been four years! Izzy is fab, a complete treasure and consistently makes mine and Emma's workdays immeasurably easier and more productive. She's the safest of pairs of hands on almost any task, and absolutely the reason I've recommended your company numerous times in the last couple of years. I hope she chooses to stay around for many more years!”
“We worked with Virtalent for two years and had an excellent experience. The matching process was professional and efficient, and they paired us perfectly with Julia, our Virtual Assistant.
Julia was consistently professional, reliable, and responsive. She handled a wide range of marketing tasks - with minimal supervision and consistently high quality.
The service was flexible, allowing us to scale hours as needed with unused hours rolling over, which worked well for our business.
We're moving our marketing in-house as part of a wider restructure, but this is purely strategic and not a reflection on Virtalent or Julia's excellent work.
We'd recommend Virtalent without hesitation to any business looking for reliable, professional virtual assistant support.”
“We've been working with Virtalent for over 22 months now and have only positive things to say about the experience. Its been a great in every respect. Lisa is superb and my team and I think she is fantastic and a highly valued asset.”
“Our VA's are all brilliant!”
“Flexible, Effective, Personal, Valuable!
Great service, recommended without reservations.”
“Virtalent / Doyin has been extremely helpful with linking us to top quality assistants and has nurtured us along the way. Definitely recommend.”
“We worked with Virtalent for two years and had an excellent experience. The matching process was professional and efficient, and they paired us perfectly with Julia, our Virtual Assistant.
Julia was consistently professional, reliable, and responsive. She handled a wide range of marketing tasks - with minimal supervision and consistently high quality.
The service was flexible, allowing us to scale hours as needed with unused hours rolling over, which worked well for our business.
We're moving our marketing in-house as part of a wider restructure, but this is purely strategic and not a reflection on Virtalent or Julia's excellent work.
We'd recommend Virtalent without hesitation to any business looking for reliable, professional virtual assistant support.”
“We've been working with Virtalent for over 22 months now and have only positive things to say about the experience. Its been a great in every respect. Lisa is superb and my team and I think she is fantastic and a highly valued asset.”
“Our VA's are all brilliant!”
“Flexible, Effective, Personal, Valuable!
Great service, recommended without reservations.”
“Virtalent / Doyin has been extremely helpful with linking us to top quality assistants and has nurtured us along the way. Definitely recommend.”
“We worked with Virtalent for two years and had an excellent experience. The matching process was professional and efficient, and they paired us perfectly with Julia, our Virtual Assistant.
Julia was consistently professional, reliable, and responsive. She handled a wide range of marketing tasks - with minimal supervision and consistently high quality.
The service was flexible, allowing us to scale hours as needed with unused hours rolling over, which worked well for our business.
We're moving our marketing in-house as part of a wider restructure, but this is purely strategic and not a reflection on Virtalent or Julia's excellent work.
We'd recommend Virtalent without hesitation to any business looking for reliable, professional virtual assistant support.”
“We've been working with Virtalent for over 22 months now and have only positive things to say about the experience. Its been a great in every respect. Lisa is superb and my team and I think she is fantastic and a highly valued asset.”
“Our VA's are all brilliant!”
“Flexible, Effective, Personal, Valuable!
Great service, recommended without reservations.”
“Virtalent / Doyin has been extremely helpful with linking us to top quality assistants and has nurtured us along the way. Definitely recommend.”
“We worked with Virtalent for two years and had an excellent experience. The matching process was professional and efficient, and they paired us perfectly with Julia, our Virtual Assistant.
Julia was consistently professional, reliable, and responsive. She handled a wide range of marketing tasks - with minimal supervision and consistently high quality.
The service was flexible, allowing us to scale hours as needed with unused hours rolling over, which worked well for our business.
We're moving our marketing in-house as part of a wider restructure, but this is purely strategic and not a reflection on Virtalent or Julia's excellent work.
We'd recommend Virtalent without hesitation to any business looking for reliable, professional virtual assistant support.”
“We've been working with Virtalent for over 22 months now and have only positive things to say about the experience. Its been a great in every respect. Lisa is superb and my team and I think she is fantastic and a highly valued asset.”
“Our VA's are all brilliant!”
“Flexible, Effective, Personal, Valuable!
Great service, recommended without reservations.”
“Virtalent / Doyin has been extremely helpful with linking us to top quality assistants and has nurtured us along the way. Definitely recommend.”
How managed support made the difference.
These case studies reveal why many clients switch from independent VAs to a service with structure, backup and a team behind the scenes.
Don’t risk going it alone.
Enjoy all the flexibility of an independent VA - with the added backup, continuity and support of Virtalent.