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More than 40 million Virtual Assistants work globally, and the Virtual Assistant market is currently valued at just over ￡6 billion. As a business owner or professional, choosing the right Virtual Assistant can be a challenging task, which is why we’ve built our business on making things easier. We know that running a business takes more than good ideas. It takes time, patience, and perseverance.
A UK Virtual Assistant can take the day-to-day off your plate, covering admin, scheduling, marketing support and more, so you can focus on the work that actually moves things forward.
What makes Virtalent different from other Virtual Assistant services out there?
We tailor our services.
Instead of simply assigning a Virtual Assistant, we focus on matching you with the right person for your business and working style. This creates a better fit and a stronger long-term relationship. You’ll have the chance to speak with your recommended VA before moving forward, giving you the opportunity to ask any questions, get a feel for how the VA works, and make sure you ‘click.’
Our VAs are UK-based and hand-picked.
Forget trying to figure out time zones or struggling with language barriers. At Virtalent, we only take on UK-based Virtual Assistants, so that you have seamless support when you need it.
Each of our Virtual Assistants is UK-based, highly trained and carefully selected for their experience and professionalism.
We hand-pick each Virtual Assistant based on their background in business support, their excellent communication skills, and their proactive attitude.
On top of that, they’re genuinely good people who care about the work they do and the support they provide.
We have human-centred processes.
Unlike transactional VA platforms, where you just become a number in the system, we’ve built Virtalent around relationships. Our model prioritises trust, communication, and genuine collaboration, putting people before processes so you feel supported. Our VAs are people we have confidence in. They’re an extension of our team, and we’d sing their praises in any room.
Our processes put your needs first:
- We offer flexible monthly plans. No long-term contracts, no feeling of being ‘stuck’ with a plan that doesn’t work for you.
- You get rollover hours. If you don’t have enough tasks for your VA one month, it’s no problem. Any unused hours automatically roll over for up to three months.
- Change VAs at any time. Maybe you don’t click with your VA, or maybe your business needs have just changed. With your Client Success Coach by your side, we’ll help you switch VAs with no awkwardness or disruption.
We provide you with ongoing support.
Every client at Virtalent has a dedicated Client Success Coach, always available to offer support; whether that’s managing your plan to suit you, delegating to your Virtual Assistant, or for any day-to-day questions. Their role is ultimately to ensure you get the very best from your Virtalent experience.
“With Virtalent, it just clicked. They were so helpful and so supportive. Time is at a premium, so having them ready and able to help with my knowledge deficit was incredible.” – Karina Melvin – Founder, Artful Eating
We’re values-driven.
We’re not saying other services don’t have values. Most people and businesses do. But there’s a difference between creating values that sit in an unloved folder in your Google Drive, and creating values that are actually used and implemented.
These three values guide how we work with clients, support our VAs and grow as a team.
People-first. We believe people always come before processes. Clients, VAs, team members – every interaction matters. When people feel cared for and trusted, great work naturally follows.
Keep it clear. We like to keep things simple. No jargon, no waffle. Just clear, honest communication that builds trust and keeps projects moving.
Think ahead. We don’t wait for problems to land in your inbox. We spot opportunities, anticipate challenges and help you stay one step ahead.
Work your way.
Work should fit around life, not the other way round. Our service is built on flexibility and trust – giving you the freedom to succeed on your terms.
With us, you have a support system
We have a tight-knit team
Our incredible people make our service one-of-a-kind.
As well as hundreds of Virtual Assistants across the UK, our Virtalent HQ team bring a wealth of experience; from our dedicated Client Success team, to our Talent Manager ensuring every VA onboarded is up to our Virtalent standard, we take pride in every client and VA match we make.
Our culture ranks 8th in the UK
The results speak for themselves. Virtalent has been ranked eighth in the UK for workplace culture.
Out of hundreds of UK companies – including major names like BT, Vodafone, Tesco, and Virgin Media – Flexa’s recognition for workplace culture highlights our commitment to a truly people-first environment. At Virtalent, we know that delivering an exceptional experience for our clients starts with building an exceptional culture for our team.
Our reputation speaks volumes
99% of our clients would recommend us, and we wouldn’t have it any other way.
We focus on building strong partnerships, rooted in mutual trust and respect, delivering consistent results, and becoming a reliable extension of every business we work with.
When a client tells us they finally have time to focus on strategy again, or that they’re able to spend more time on what they love, we know we’re operating at our best.
