Our Virtual Business Support Services

Virtual project management? Check. Online customer service? You bet. What else can they do? What else can’t they do?!

All-Round Business Support With Virtalent

With a Virtalent plan, you can meet a broad range of your business management requirements.

Whether you require assistance with meeting deadlines for your client projects, or you need to improve your sales administration process, a Virtalent Assistant will help you achieve your targets.

With our Virtual Business Support you can:

  • Help you to streamline your sales and marketing activities by removing the burden of admin from your internal team
  • Help you meet your recruitment targets by efficiently managing candidates, interviews, and follow-up
  • Ensure your client projects are delivered on time and to the standards you expect
  • Improve the standard of your customer service through high-quality onboarding and offboarding
  • Act as a go-between to keep everyone within your team on track
Illustration

PROJECT MANAGEMENT

Got deadlines? Let our VAs hit them for you.

Read More >

CUSTOMER SERVICE

Transform content customers into your best advocates.

Read More >

HR & RECRUITMENT

Let our VAs manage staff records, hire new talent and handle training and absences.

Read More >

SALES SUPPORT

Dedicated VA support for all of your sales efforts.

Read More >

TRANSCRIPTION SERVICES

Need help transcribing meetings and recordings? Our virtual transcription assistants will ensure accuracy and efficient audio-to-text conversion.

Read More >

BACK OFFICE SUPPORT

Exhausted by time-consuming daily business tasks? Our Virtual Assistants provide back office support to ease your workload.

Read More >

BUSINESS MANAGEMENT

Our experienced VAs can streamline the toughest operational challenges.

Read More >

+ MUCH MORE

Your Projects. Managed.

Don’t get sidetracked by delays, deadlines, holdups and progress updates. Let your dedicated VA handle them and keep everyone in the loop.

Our Virtual Assistants can:

  • Meet deadlines and monitor your project schedules
  • Ensure progress is made by contractors and suppliers
  • Maintain your company records and update CRM systems
  • Rollout new processes, systems and KPIs
  • AQuality check materials; ready for final approval
Match Your Needs
Illustration

Keep Customers On Your Side

Emotional intelligence, tact and a friendly response are sometimes all that’s needed to please customers. Virtalent VAs have these skills fine-tuned. Ready to launch your online Customer Service squad?

Our Virtual Assistants can:

  • Put forward proactive advice that keeps clients happy
  • Onboard and offboard customers
  • Manage feedback and respond quickly to queries
  • Stop issues from escalating and avert crises

Bring In Talent. And Keep It.

Humans are more than just resources. Your seasoned VA can take care of recruitment tasks and get new team members up to speed.

Our Virtual Assistants can:

  • Screen candidate CVs to help you find top talent
  • Arrange interviews and place job ads
  • Orientate and onboard new staff
  • Minimise admin by managing leave and absences
  • Coordinate training for you or new team members
  • Keep on top of databases and recruitment software
Match Your Needs
Illustration

VA Support For Your Sales Team

Your team has targets to meet. To help them convert customers, they need a reliable go-to person who can take care of requests and keep everyone in the loop. Enter your Virtual Sales Assistant.

Our Virtual Assistants can:

  • Manage sales enquiries and bolster your new business pipeline
  • Build closer customer relationships and onboard new ones
  • Stay plugged into customer needs and respond to any feedback
  • Coordinate rewards, incentives and gifts for your sales team and customers

Tackling Your Business Head On

Behind every leader is a trusted team. Our talented VAs know how to handle pressure and can take on tasks when time is of the essence. Unlike other Virtual Assistant services, Virtalent VAs have the experience to help grow your business efficiently and effectively.

Our Virtual Assistants can:

  • Be the first port-of-call for all your incoming enquiries
  • Inform employees, teams and suppliers about new initiatives
  • Act as the ‘go-between’ to keep everyone on track
  • Work closely with your partners, clients and other Virtual Assistants
Match Your Needs

Virtalent VAs Are Multi-talented Professionals

Our VAs are unlike those from other Virtual Assistant services. Whether you’re starting out or scaling up – talk to us about our Virtual Business Support plans.