Why Work With Virtalent?

Sam & Ellie, Founders

The Beginning

Like so many success stories, founders Sam and Ellie Wilson put their all into Virtalent. Since launching Virtalent in 2014, the business has grown rapidly each year and now boasts a team of over 200 expert Virtual Assistants – all by reinvesting the company's own revenue and by focusing on recruiting the best people they can find.

The Opportunity

As entrepreneurs themselves, opportunity came out of their shared frustration in being unable to find reliable long-term support they could depend on. Sensing a gap in the market, Sam and Ellie began to explore the burgeoning Virtual Assistant sector, and discovered a wealth of professional VAs able to work closely with clients remotely: helping them achieve their growth aims and ambitions from their own workspaces.

The Challenge

Other VA companies existed, but Sam and Ellie wanted to challenge the conventional ‘task-focused’ Virtual Assistant agency model – which focused on quantity over quality. Instead, they focused on building meaningful one-to-one relationships with both clients and the VAs they worked with.

It’s a formula for success that continues today for their expanding client base.

Sarah Olsen, Business Manager

Sarah keeps a close eye on all aspects of the company, "steering the ship" as we continue to grow.

A natural relationship builder, pre-Virtalent, Sarah ran her own successful concierge business - so she too understands the needs of scaling businesses and has firsthand experience of what it’s like to support entrepreneurs and executives.

Away from her desk, Sarah is often found baking with her two kids or taking their energetic puppy for a long walk on the Wirral.

Kate Holland De Lange, Client Engagement Assistant

With her warm personality and keen sense of humour, Kate is your first port of call if you’re interested in working with a Virtalent VA. Kate will use her super sleuth skills to find out how your business works, what makes you tick and exactly what you’ll need from us to help grow your business. Once armed with this information, she’ll search our talented pool of VAs to find you the perfect match!

Outside of work, Kate has two teenage children, as well as a cat and dog, all of whom keep her on her toes. But to balance this out, Kate can often be found in her favourite tranquil place - her garden!

Kelly Dunsdon, Operations Assistant

Kelly is a master of all things - let’s just say she gets stuck into all areas of the business.  Whether it’s helping us win awards, ensuring that day-to-day business is taken care of or sourcing incredible new talent to join our internal team, Kelly’s got it all covered! She’s a pro at muti-tasking and is always on hand to get things done.

In her spare time, Kelly is a huge musical theatre fan and even writes the occasional theatre review. It’s no surprise, as she’s a retired dance Mum, so has spent most of the last few years raising a budding star herself!

Trish Lechman, Marketing Manager

Chief word spreader and marketing marvel, Trish, is responsible for shouting from the rooftops about all things Virtalent. With a passion for LinkedIn and marketing in general, Trish is the secret behind showcasing us in the best light possible. She’s a master at scrutinising all areas of the business, to make sure no stone is left unturned when it comes to ensuring our brand values and people first ethos are represented in everything we do.

Outside of the office, Trish is totally obsessed with Formula 1, and paints abstract portraits whenever she has free time.

Anita Vickers, Client Success Manager

Anita is a certified pro in delivering standout customer service! Her upbeat personality and ‘can-do’ attitude means she always goes above and beyond the call of duty in the name of client happiness.

Originally joining Virtalent in 2019, Anita first supported the team as Client Engagement Manager. This time spent speaking with prospective clients means she now knows exactly where a VA can add value to a client's business from day one – today, as Client Success Manager, Anita can lean on this knowledge to come up with creative and insightful suggestions.

To top it all off, Anita is our qualified Mental Health First Aider, providing a shoulder to lean on should it be needed.

When she’s not working, Anita can be found cold water sea swimming in the UK’s largest tidal pool. Anita also has a young daughter, who keeps her super busy when she’s on dry land!

Holly Court, Recruitment Manager

Holly is an expert at hunting down the very best VAs in the UK. With a keen eye for finding the finest talent, she puts all new joiners through their paces to ensure they are top tier, before they can join our team. Holly knows exactly what it takes to work with our ambitious clients - under Holly’s watch they’ll only get matched with the cream of the crop!

When she’s not recruiting, Holly loves to spend time in the Suffolk countryside. Holly also loves walking, yoga, gardening and reading, and is a Cat Mum to Belle!