Customer Service Virtual Assistants
Need to enhance your client relations? Our customer service virtual assistants can make it happen.
Redefine Customer Care with Our VA Support
With a Virtalent plan, you can ensure that you are always providing a great standard of customer service through:
- Enhanced responsiveness: Our virtual customer service assistants ensure that every customer query and sales email is answered promptly. We understand the importance of timely communication in building strong customer relationships.
- Expertise and professionalism: With our experienced VAs, you gain access to a team that is well-versed in providing exceptional customer service. They possess the expertise and professionalism to handle common customer inquiries, such as answering and managing sales emails
- Personalised customer interactions: your new VA will take the time to understand your business and its unique voice. They provide personalised interactions that reflect your brand identity and foster a connection with your customers.
CO-FOUNDER, COSMIC KIDS
Co-Founder, Cosmic Kids Virtalent clears space in our day and in our heads to focus on making Cosmic Kids even more amazing! Frances our virtual assistant is utterly reliable, full of initiative and an excellent communicator - I'm very happy we've found her. She's absolutely part of our team!BOOK A FREE CONSULTATION
COO, Ignite Hospitality Love our Virtalent PA! She’s lovely, so professional and proving to be more invaluable every day! Virtalent are an excellent resource that we wouldn't hesitate to recommend to anyone looking to hire a Virtual Assistant.BOOK A FREE CONSULTATION
OWNER, ACCELERATE PR The team have proved invaluable to us here at the agency. All work supplied has been delivered on time, to a high standard and I would not falter in using their services again.BOOK A FREE CONSULTATION
SEO Consultant (Marbella) I've been very impressed with Virtalent. Over the years I've worked with various UK Virtual Assistant agencies and Virtalent is by far the best. Nearly all of my clients are UK based, so having a highly educated assistant from the UK makes a big difference. Someone who not only understands the language but also the culture and mentality has really made a big difference. Being on the same timezone is a big plus as well. Highly recommended to anyone looking to hire for a Virtual Assistant agency you can trust.BOOK A FREE CONSULTATION
Director, Audience Link Clare had been with me four weeks, had a late paying client who my accountant said I needed to write off – Clare spoke to them once and the bill was paid! When first matched with her, she was just brilliant - she told me all the things she’d done – from her experience in Xero and invoicing I knew it would be fine, it’s also about understanding how you would work together. It’s good to have a fresh pair of eyes to look at everything and see how it’s done.BOOK A FREE CONSULTATION
DIRECTOR, TIL VENTURES Value for money, convenient, time-saving and professional; this is exactly what a small company needs!BOOK A FREE CONSULTATION
Innovation consultant I absolutely love working with Emily – she is incredibly efficient and really bloody smart! I’ve been recommending you to my partner who desperately needs help too and is looking to hire a Virtual Assistant.BOOK A FREE CONSULTATION
Barrister and Founder, Alpha Academic Appeals Our UK Virtual Assistant at Virtalent has allowed the whole operation to run efficiently, which is particularly important in our field as appeal deadlines can be tight.BOOK A FREE CONSULTATION
Offer Customer Service That Exceeds Expectations
When it comes to customer service, going above and beyond is the name of the game. Our VAs are here to support you in delivering an exceptional experience to your valued customers. With their dedication, expertise, and attention to detail, you can rest assured that your customers will be in good hands.
Whether it’s managing sales emails, answering customer inquiries, or providing personalised support, our VAs know how to handle every interaction with care and professionalism. That’s because we understand that every customer interaction is an opportunity to make a lasting impression.
Talk To Us About Improving Your Customer Service
Rise Above The Competition With Unbeatable Customer Service
In the competitive world of business, exceptional customer service can set you apart from the rest. When you create a positive experience for your customers, they can become loyal advocates for your company. Therefore, your new VA is committed to your success. They’ll do their research about your business so that they can answer customer inquiries accurately and seek to handle challenging situations with ease. With our VAs by your side, you can concentrate on your business while knowing that your customers are receiving the attention and care they deserve.
Talk To Us About Customer Service
Scale Your Customer Service Efforts Seamlessly
As your business grows, maintaining high-quality customer service can become challenging. Your new VA will seek to handle a high volume of inquiries and tasks, but should you need to scale, we have many equally talented VAs available. They can quickly adapt to your business needs, providing consistent and reliable support even during periods of high demand.
Talk To Us About A Customer Service Plan
Arrange a Call to Discuss Your Customer Service Needs
Talk to us about the customer service support features that are included in your Virtalent plan.
Customer Service FAQs
Your questions answered about our customer service solutions.
How can a virtual assistant help me with customer service?
A virtual assistant can help you with customer service by efficiently handling customer inquiries, managing sales emails, providing personalised interactions, and ensuring prompt and responsive communication with your customers.
Can you provide some examples of how you help businesses with customer service?
Picture this: your virtual assistant diligently monitors your customer support inbox, promptly responding to customer inquiries, and providing accurate information, ensuring that no customer is left waiting for a response.
Picture this: your virtual assistant expertly manages your sales emails, ensuring that every lead receives a timely and personalised response. They handle the initial interactions, nurturing potential customers and setting the stage for successful conversions.
Picture this: your new VA takes the time to understand your brand and its unique voice, providing personalised interactions with your customers. They reflect your brand identity, creating a genuine connection and leaving a lasting positive impression.