Virtalent’s Enterprise Support Offer

Virtalent’s original focus was on supporting small businesses, however we quickly realised that larger corporate teams were interested in the solution we offered too - sometimes for different reasons entirely - and so launched a dedicated enterprise support solution. From Mills & Reeve to Countrywide, we’ve worked with many blue chip brands since 2014.

Unlike our regular service, which is aimed at matching individual VAs to small businesses through our prepaid monthly support plans, Virtalent enterprise support is delivered on a bespoke, case-by-case basis.

You have a different set of needs and requirements when compared to a solopreneur striking out on their own. Our enterprise support solution is designed to meet those needs.

Together we can discuss a tailor-made solution which might encompass:

• A larger virtual team - we can match you with an entire team of Virtual Assistants. The sky really is the limit!
• A wider remit - you might want our team to support an entire department or take care of a wider set of responsibilities. You could need us to agree to a strict SLA. And if that requires extra training? We’ll factor this in too.
• Bespoke systems and software - we can fit in with your systems, you fit in with ours or we can develop a software solution entirely for you and your new virtual team. We can look at developing anything from a white labeled VA service to support your own end customer base, to helpdesk solutions and on-demand concierge services.
• Tailored payment terms - we understand that our standard prepaid payment terms might not make you many friends in your Finance Department. From processing Purchase Orders to arranging extended credit terms, we’ll make sure our approach complements yours.

Something else? Our entrepreneurial, flexible ethos means we’re most likely able to meet your requirements. Let’s talk!

We offer a unique, innovative way for your team to resource a long list of tasks and projects, with just a few clicks.

We offer near-instant access to a team of highly talented, capable individuals who have previously spent their working life doing grand things at well-known companies like yours. From Sky to KPMG, their career experience before joining Virtalent means they already know how you like to do things. A Virtalent VA has an average of 15 years’ experience before joining our team - they’ll know how to make their time with you count.

The bonus to you is that you can hire multi-talented, reliable professionals without contending with your HR department. That means zero paperwork and a solution you can put in place in a matter of days, not months. Plus there’s no desk space needed as all of our team work remotely across the UK. It’s time to cut that endless Monday morning meeting in Conference Room E21… to talk about next Monday’s meeting... for a quick Skype call directly with your new VA.

We can also supply you with a new virtual team for a large one-off project or with a single PA your CEO can work with for many years to come. We’re flexible. That means you can access the resources you need without playing Tetris with your existing team or searching for a crystal ball - there are no long contracts here. It a risk-free, highly adaptable and ultra convenient way to work.

We’ll discuss this with you in more detail during our initial discussions.

We’ll agree on specific payment terms and processes tailor made to you, depending on the work you need to resource and the length of engagement you are interested in exploring.

All Virtual Assistants at Virtalent are equipped with “standard” office software that you’d expect us to have access to - MS Office, for example. Everyone at Virtalent also uses a G Suite email address. This means they can access an entire suite of tools in the cloud which includes video conferencing, secure file sharing and an easy way to access your shared calendar.

We also give all clients access to our very own Task Portal. This is the place to download historic invoices, view detailed timesheets and make use of useful remote tools such as shared discussion boards and task checklists.

The reality is, however, that most clients prefer to add their new virtual team to their existing software tools. If you use Office 365 or want your new VA to work on a company laptop you will supply, for example, that’s perfectly fine with us. Just let us know.